Wisconsin Unemployment Contact Information

Wisconsin Unemployment Phone Numbers

Claims support: (414) 435-7069 or toll-free (844) 910-3661

Monday – Friday 6:15 am to 5:30 pm | Saturday 7 am – 1:30 pm

To minimize wait times, the Wisconsin Department of Workforce Development asks that claimants call during the time period that corresponds with the first initial of their last name:

A to M 

• Monday to Friday 6:15 am to 12 pm
• Saturday 7 a.m. to 1:30 pm

N to Z

• Monday to Friday 12 p.m. to 5:30 pm
• Saturday 7 a.m. to 1:30 pm

If you have questions about your Wisconsin unemployment insurance benefits or need assistance with filing an initial claim or weekly certification, you can call the claimant assistance line to speak to a live customer service representative for help.

 

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Wisconsin Job Center Locations

In order to maintain your eligibility for Wisconsin unemployment benefits, you must register to work with the Job Center of Wisconsin within 14 days of submitting your initial application for benefits. This includes uploading a resume. Failure to register will result in a denial of benefits. You can register for work online or by visiting a Job Center of Wisconsin office in person for help.

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More about Wisconsin Unemployment Phone Numbers

Wisconsin UI Claimant Assistance Line

The Wisconsin UI claimant assistance line offers valuable services to individuals seeking assistance with their unemployment insurance claims. By calling (414) 435-7069, you can access support and guidance from knowledgeable representatives who can answer your questions and provide information regarding your UI claim.

Whether it’s inquiries about eligibility requirements, weekly certifications, weekly benefit payment status, or any other concerns related to unemployment benefits, the claimant assistance line is available to help. Representatives can also assist with resolving payment issues, addressing claim discrepancies, and guiding you through the claimant portal, if necessary.

Unemployment Insurance Hearing Office

The Wisconsin unemployment insurance hearing hotline is a dedicated phone service designed to assist individuals who are involved in the appeals process for their unemployment insurance claims. When an individual’s initial unemployment claim is denied, they have the right to appeal the decision and present their case in front of an administrative law judge.

The unemployment insurance hearing hotline is available by calling (608) 266-8010. It provides a direct line of communication for claimants to schedule and participate in their appeal hearings. By contacting the hotline, you can receive information about the appeals process, schedule your hearing, and ask any questions related to your case.

Benefit Collections Helpline

The Wisconsin benefit collections helpline is available to individuals who have questions or concerns about benefit overpayments or debt collections related to the unemployment insurance program. By calling the benefit collections helpline at (608) 266-9701, you can speak with knowledgeable representatives who specialize in addressing issues related to repayment options, installment plans, and any available programs to help individuals resolve their outstanding debts.

The benefit collections helpline aims to assist individuals in understanding their rights and responsibilities while finding viable solutions to manage their benefit overpayments.

Unemployment Fraud Hotline

The Wisconsin unemployment fraud hotline was established to combat and address instances of unemployment fraud within the state. Unemployment fraud occurs when someone intentionally provides false information or withholds crucial facts in order to fraudulently obtain unemployment benefits. The fraud hotline is available at 1 (800) 909-9472, allowing individuals to confidentially report suspected cases of fraud.

By contacting the hotline, individuals can provide information and details about fraudulent activities, such as unauthorized benefit claims or identity theft. The hotline plays a vital role in detecting and preventing fraudulent activities, protecting the integrity of the unemployment insurance system, and ensuring that benefits are rightfully distributed to those who are eligible.

What information will I need when I call?

When you contact the Wisconsin UI claim assistance line, you may be asked to share personal information. Here are the details you may need to provide:

• Your name
• Social Security Number
• Phone number
• Address

If you are filing an initial application or weekly claim, you will also need the following information:

• Contact information for your previous employer (name, address, phone number)
• The date you stopped working
• Information about your work search activities
• Details about your wages and income

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Job Center of Wisconsin Services

The Job Center of Wisconsin assists workers with their employment-related needs. It serves as a comprehensive hub where you can access a wide range of services and resources to meet the state’s unemployment work search requirements.

The Job Center of Wisconsin offers assistance with resume writing, job matching, skills assessments, career exploration, and job training programs. Additionally, it provides access to job listings, job fairs, and workshops on various employment topics.

Whether you are seeking a new job, exploring career options, or looking for training opportunities, the Job Center of Wisconsin can support you in achieving your employment goals.

Job Center of Wisconsin provides a wide range of job seeking services, including:

• Career exploration
• Career fairs and workshops
• Job training programs
• Job search help
• Resume writing
• Skills assessments

Career exploration

The Job Center of Wisconsin offers a variety of career exploration services to help you explore different career paths and make informed decisions about your professional future. Through these services, you can gain valuable insights into various industries, occupations, and job opportunities.

Each job center provides access to career assessments and tools that assess your skills, interests, and values, helping you identify potential career paths that align with your strengths and preferences. Additionally, career counselors are available to provide guidance and personalized assistance in exploring different career options, discussing educational and training requirements, and offering advice on career advancement.

Career fairs and workshops

Career fairs and workshops are available to support individuals in their career development and job search efforts. These events provide valuable opportunities for you to connect with employers, learn about job openings, and gain insights into various industries.

Career fairs bring together employers from different sectors, allowing you to explore a wide range of job opportunities and network with potential employers. The workshops offered by the Job Center of Wisconsin cover various topics, such as resume writing, interview skills, job search strategies, and professional development. These workshops equip you with the necessary skills and knowledge to enhance your job search effectiveness and stand out in the competitive job market.

Job matching

There are several job training programs available to help individuals acquire new skills and enhance their qualifications for the workforce. These programs are designed to meet the needs of job seekers in various industries and occupations.

Through partnerships with local educational institutions, vocational schools, and training providers, the job center facilitates access to training programs such as apprenticeships, on-the-job training, skills development workshops, and certificate programs. These programs cover a wide range of fields, including healthcare, manufacturing, technology, and trades.

The job center also provides information on financial assistance options, such as grants or scholarships, to help you overcome financial barriers and access training programs. By participating in these job training programs, you can acquire the necessary skills and knowledge to increase your employability, explore new career paths, and enhance your prospects in the job market.

Job search help

The Job Center of Wisconsin offers a range of job search help services to assist individuals in their employment search and increase their chances of finding suitable employment. These services are designed to provide you with the tools, resources, and support you need to navigate the job market effectively. Job search assistance includes access to job listings, both online and in-person, which encompass a wide range of industries and positions.

Resume writing

Resume writing services assist job seekers in creating effective resumes that highlight their skills, qualifications, and experiences. These services are designed to help you craft a resume that stands out to employers and increases your chances of securing interviews.

The job center provides resources, templates, and guidance on resume formatting, content organization, and keyword optimization. Additionally, job seekers can receive personalized assistance and feedback from experienced career counselors who can offer valuable insights on how to tailor your resume to specific job opportunities.

Skills assessments

Taking a comprehensive skills assessment can help you gain a better understanding of your abilities, strengths, and areas for improvement. These services aim to help you identify your transferable skills, assess your proficiency in a number of areas, and determine your career interests. Skills can help you explore different occupations and industries that align with your abilities and preferences.

The Job Center of Wisconsin offers a variety of assessment tools and resources, including aptitude tests, interest inventories, and personality assessments, to help you make informed career decisions. Experienced career counselors are available to interpret assessment results, provide guidance on career paths that match your skills and interests, and offer recommendations for training and development opportunities.