Call the Unemployment Insurance Claims Center at 701-328-4995 (TTY: 800-366-6888) to complete your weekly certification or speak with a claims center representative.
You can also file weekly claims online through UI ICE which is Job Service North Dakota’s Unemployment Insurance Internet Claims Entry system. This secure, convenient tool allows you to certify weekly eligibility.
Remember: While using UI ICE, be sure to press Save/Continue every 30 minutes prior to logging off, as this will save your data. If you close your browser or experience computer or Internet access problems that cause you to be disconnected from UI ICE, any data that has not been saved will be lost. When you log in, a claim or certification number will be displayed in the upper left hand corner of the page. Write this number down. If you have problems with your internet claim/certification, you can call the Unemployment Insurance Claims Center at 701-328-4995 for assistance and provide that number.
Note: The UI ICE internet application and the automated phone system are unavailable daily from 10:00 pm to midnight Central Time due to maintenance. Claims Center staff are available Monday through Friday 8:00 am to 5:00 pm Central Time.
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