New Mexico Unemployment Phone Numbers
Main phone number: 877-664-6984
If you have any questions about filing for New Mexico unemployment insurance, you can call a customer service representative for assistance.
For help with your New Mexico unemployment benefits, call the number that best describes your issue. You can speak to a live person from 8 a.m. to 4:30 p.m. MST, Monday through Friday.
| wdt_ID | Department | Phone Number |
|---|---|---|
| 1 | Apply for Unemployment Benefits | 877-664-6984 |
| 2 | Claim Center Fax | 505-841-8636 |
| 3 | File a Weekly Claim | 877-664-6984 |
| 4 | Appeals | File an Appeal |
| 5 | Appeals Fax | 505-841-8636 |
| 6 | Fraud | Report Fraud |
| 7 | Overpayments & Collections | 877-664-6984 |
| 8 | Apprenticeships | 505-841-8565 |
Customer Service – Apply for UI benefits over the phone
Call: 1-877-664-6984
The New Mexico UI operations center is a vital resource for those seeking unemployment benefits in the state. Customer service representatives are available at 1-877-664-6984 to answer questions and help navigate the process of filing for unemployment benefits. They provide unemployment information related to eligibility, filing an initial claim, and checking the status of a weekly certification.
Appeals
The New Mexico unemployment appeals hotline is a critical resource for individuals who have been denied unemployment compensation and wish to file an appeal. For assistance, call the Appeal Hotline at 1-800-277-7325.
They are a great resource for answering questions about your legal rights and what evidence is necessary to support your case. Additionally, the appeals hotline can help with issues related to your appeals hearing, such as scheduling, rescheduling, and providing information on how to prepare for the hearing.
The appeals hotline is also available to provide general information on the appeals process and answer any questions that claimants may have.
Overpayments and collections
The New Mexico unemployment overpayment hotline is available for individuals who have received an overpayment of unemployment benefits and need assistance with repayment. The hotline is available at 877-664-6984. It can help claimants understand why they were overpaid and what steps need to be taken to repay the debt. Additionally, the hotline can assist with setting up payment plans, provided the overpayment was not the result of unemployment fraud.
What information will I need when I call?
When calling the New Mexico UI operations center, you may need to provide your personal information. This includes:
- Name
- Social Security Number
- Phone Number
- Address
If you are filing an initial application or weekly claim, you will also need:
- Your previous employer’s contact information (name, address, phone number)
- The date you stopped working
- Work search activities
- Wage and income information
When you apply for New Mexico unemployment benefits, you will need to register as a job seeker with the New Mexico Workforce Connection System. You can do so online or by visiting your local office. You will need to do this within 14 days of applying for benefits.
The New Mexico Workforce Connection Centers are a great resource for job seekers in the state. These centers provide a range of services and programs designed to help you find employment, build your skills, and advance your career.
New Mexico Workforce Connection Centers
| wdt_ID | Name | Location | Phone | Center Hours |
|---|---|---|---|---|
| 1 | New Mexico Workforce Connection - Alamogordo | 901 Alaska Ave Alamogordo, NM 88310 |
575-437-9210 | Mon-Fri 8:00 am - 5:00 pm |
| 2 | New Mexico Workforce Connection Center-Albuquerque | 501 Mountain Road NE Albuquerque, NM 87102 |
505-843-1900 | Mon-Fri 8:00 am - 5:00 pm |
| 3 | New Mexico Workforce Connection - Artesia | 704 W Main Artesia, NM 88210 |
575-748-1303 | Mon-Fri 8:00 am - 5:00 pm |
| 4 | New Mexico Workforce Connection - Carlsbad | 323 S Halagueno Carlsbad, NM 88220 |
575-887-1174 | Mon-Fri 8:00 am - 5:00 pm |
| 5 | New Mexico Workforce Connection - Clovis | 111 N Main St. Clovis, NM 88101 |
575-762-4571 | Mon-Fri 8:00 am - 5:00 pm |
| 6 | Deming Workforce Connection | 322 E Oak St Deming, NM 88030 |
575-546-0192 | Mon-Fri 8:00 am - 5:00 pm |
| 7 | New Mexico Workforce Connection - Espanola | 319 Paseo de Onate Street Espanola, NM 87532 |
505-753-2285 | Mon-Fri 8:00 am - 5:00 pm |
| 8 | New Mexico Workforce Connection - Farmington | 3401 E. 30th Street, Farmington, NM 87402 |
505-566-4212 | Mon-Fri 8:00 am - 5:00 pm |
| 9 | New Mexico Workforce Connection - McKinley | 2918 E. Highway 66 Gallup, NM 87301 |
505-863-8181 | Mon-Fri 8:00 am - 5:00 pm |
| 10 | New Mexico Workforce Connection Center - Hobbs | 204 West Park Hobbs, NM 88240 |
575-393-5188 | Mon-Fri 8:00 am - 5:00 pm |
| 11 | Las Cruces Workforce Connection | 226 South Alameda Blvd. Las Cruces, NM 88005 |
575-524-6250 | Mon-Fri 8:00 am - 5:00 pm |
| 12 | New Mexico Workforce Connection - Las Vegas | 833 Grand Avenue Las Vegas, NM 87701 |
505-425-6451 | Mon-Fri 8:00 am - 5:00 pm Closed 12-1 pm |
| 13 | New Mexico Workforce Connection - Valencia County | 428 Los Lentes Rd. SE Los Lunas, NM 87031 |
505-212-9115 | Mon-Fri 8:00 am - 5:00 pm |
| 14 | New Mexico Workforce Connection Center - Moriarty | 777 Old U.S. Route 66 P.O. Box 939 Moriarty, NM 87035 |
505-832-6774 | Mon-Fri 8:00 am - 5:00 pm |
| 15 | New Mexico Workforce Connection - Sandoval County | 4061 Ridgerock Rio Rancho, NM 87124 |
505-771-2160 | Mon-Fri 8:00 am - 5:00 pm |
| 16 | New Mexico Workforce Connection - Roswell | 67 University Blvd Roswell, NM 88203 |
575-624-6040 | Mon-Fri 8:00 am - 5:00 pm |
| 17 | New Mexico Workforce Connection Center - Ruidoso | 709 Mechem Drive Ruidoso, NM 88345 |
575-258-1730 | Mon-Fri 8:00 am - 5:00 pm |
| 18 | New Mexico Workforce Connection - Santa Fe | 525 Camino De Los Marquez Ste 200 Santa Fe, NM 87505 |
505-355-1758 | Mon-Fri 8:00 am - 5:00 pm |
| 19 | Silver City Workforce Connection | 420 West Broadway Silver City, NM 88061 |
575-538-3737 | Mon-Fri 8:00 am - 5:00 pm |
| 20 | Socorro Workforce Connection | 109 Faulkner Socorro, NM 87801 |
575-835-0067 | Wed-Thurs 8 am - 5 pm |
| 21 | New Mexico Workforce Connection - Taos | 1036 Salazar Road Taos, NM 87571 |
575-758-4219 | Mon-Fri 8:00 am - 5:00 pm |
| 22 | Truth or Consequences Workforce Connection | 601 Sunset Street Truth Or Consequences, NM 87901 |
575-894-1263 | Mon-Thurs 9:00 am to 4:00 pm Friday by appointment |
Some of the services offered include job search assistance, resume writing workshops, interview preparation, career counseling, and access to training and education opportunities. The New Mexico Workforce Connection Centers also partner with local employers to connect job seekers with openings and facilitate hiring events.
In addition, New Mexico Workforce Connection Centers offer services geared toward individuals with specific job searching needs, including disability services, veteran affairs, and senior services.
By providing these resources and support, the New Mexico Workforce Connection Centers play an important role in helping job seekers achieve their career goals and contribute to the state’s economy.
New Mexico Workforce Connection Center Services
- Career counseling
- Education services
- Financial services
- Interview preparation
- Job search assistance
- Labor market services
- Resume writing workshops
- Workplace training
Career counseling
Career counseling services are available for job seekers who need guidance and support to navigate their career paths. Career counselors can help you identify your strengths and weaknesses, explore career options, and set career goals. They can also provide advice on job search strategies and networking, as well as information about training and education programs that can help you acquire new skills and advance your career.
Education services
New Mexico Workforce Connection Centers also offer education services to job seekers who want to acquire new skills or obtain certifications in their fields. These services include vocational training, apprenticeships, and on-the-job training programs. The centers can also help you access financial assistance to cover the cost of education and training programs.
Financial services
Financial services are available to those who need assistance covering the cost of education and training programs. The centers can help you access financial aid and scholarships, as well as connect you with resources for budgeting and managing your finances.
Interview preparation
Interview preparation services help unemployed workers make a positive impression during the job interview process. The centers provide guidance on interview strategies, including tips for answering common interview questions, and advice on how to dress and present yourself professionally. Additionally, the centers may offer mock interviews, where you can practice your interviewing skills in a supportive environment.
Job search assistance
Job search assistance services are available to anyone who is looking for employment opportunities. This will also help you fulfill your work search requirements to maintain eligibility for New Mexico unemployment. These services include job matching, where you can be connected with job openings that match your skills and experience, as well as access to job boards and other job search resources.
Labor market services
Labor market information is available so that job seekers and employers can stay informed about job market trends and workforce development initiatives. These services include data on industry and occupational trends, labor market information, and information about training and education programs that can help you acquire the skills you need to succeed in the job market.
Resume writing workshops
Attending a resume writing workshop can help you create effective resumes that highlight your skills and experience. These workshops cover topics such as formatting, content, keywords, and how to tailor your resume to specific job openings. Additionally, the workshops include tips on cover letter development and other application materials.
Workplace training
Job training programs are available to help workers develop the skills they need to succeed in the workplace. These programs may include on-the-job training, apprenticeships, and customized training programs designed to meet the specific needs of a particular business or industry. Additionally, the centers can provide resources for skills assessments and training needs analysis.
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