Nevada Unemployment Contact Information

Nevada Unemployment Phone Numbers

Monday through Friday from 8:00am to 5:00pm

Nevada Unemployment Job Center Locations

In the event that you have a question about filing for Nevada unemployment insurance benefits, or need assistance with resetting your login or PIN, you can call a customer service representative for help. 

Nevada UI benefit phone representatives

Get in touch with Nevada’s Department of Employment, Training and Rehabilitation regarding your unemployment benefits by picking the phone number that best describes your issue. Customer service representatives are available Monday through Friday, 8 a.m to 5 p.m. PST. 

UI Claims Information

There are three UI claims centers that serve Nevada. Call the one that covers the area you live and work in. 

Northern Nevada: (775) 684-0350
Southern Nevada: (702) 486-0350
Rural Nevada & Out-of-State: (888) 890-8211

Nevada UI claims center representatives are available to answer any questions you may have about the Nevada unemployment benefits program, including eligibility criteria and weekly benefit amount determinations. They can also help you file an initial application or weekly claim. 

Unemployment Insurance Appeals Office

The unemployment insurance appeals office handles all questions about benefit denials and the  Nevada’s unemployment appeal process. 

Benefit Payment Control

If you have questions about overpayments, collections, waivers, or would like to report suspected unemployment fraud or identity theft, you will need to get in touch with a benefit payment control representative by calling (775) 684-0475. 

Technical assistance with UI claim filing

If you’re having problems with the ui.nv.gov unemployment application online filing portal, you will need to call the technical assistance line at (775) 684-0427 to report your issue. 

Login or PIN Assistance

If you forgot your unemployment self-serve portal login, or need to reset your PIN, you will need to call the login and PIN assistance helpline. 

Northern Nevada: Tel (775) 687-6838
Southern Nevada: Tel (702) 486-3293

Debit Card PIN Assistance

If you need help with your Way2Go Card, including creating or setting a PIN to access funds, you will need to call the Way2Go Card program at (844) 542-1115. 

Spanish Interpretation Services

If you’re an unemployed worker that requires the help of a Spanish-speaking interpreter, please call one of the following numbers:

El Norte de Nevada: Tel (775) 687-8148
El Sur de Nevada: Tel (702) 486-2957 

What information will I need when I call? 

When calling a Nevada UI claims center, be prepared to give your personal information, including:  

• Name
• Phone number
• Address
• Social Security number
• 4-digit PIN

If you are filing an initial application or weekly claim, you will also need to have: 

• Your most recent employer’s contact information (name, address phone number)
• The date you stopped working
• Work search activities

How do I create/change my PIN?  

You will be prompted to create a PIN when filing your initial application for benefits—no matter whether you file by phone, internet, or mail. 

If you forget your PIN or need to change it for security measures, you will need to get in touch with the login and PIN assistance helpline:

Northern Nevada:    Tel (775) 687-6838
Southern Nevada:   Tel (702) 486-3293 

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Nevada Unemployment Offices – Office Locations

Nevada residents who apply for unemployment insurance benefits will need to visit a Nevada JobConnect office to register for work in order to remain eligible for benefits. Nevada JobConnect offices offer a variety of job search services, including resume writing help, labor statistics, training workshops, and unemployment assistance.

Most of Nevada’s unemployment insurance program is online, however, you must register for work by visiting a Nevada JobConnect location in person. 

Nevada JobConnect is a statewide network of offices that provide a variety of employment services to job seekers, including assistance with job searches, resume and cover letter development, and job placement. These offices also offer vocational guidance and counseling, skills testing, and access to labor market information to help job seekers make informed decisions about their career paths. 

Additionally, Nevada JobConnect provides specialized services for groups such as veterans, migrant and seasonal farmworkers, and individuals with disabilities. The program also works with Nevada employers to coordinate Rapid Response services in the event of layoffs or plant closures, and offers employer-funded training through the Customized Employment Program (CEP). Overall, Nevada JobConnect is a valuable resource for individuals seeking employment and employers looking to hire qualified candidates.

Nevada JobConnect Career Centers have user friendly facilities located all across the state that offer personalized attention and a variety of valuable services to businesses and job seekers.

Nevada JobConnect Services

Nevada JobConnect offers a range of services to job seekers, including:

• Career counseling
• Job search help
• Labor market information
• Phone and computer access
• Resume and cover letter assistance
• Training workshops
• Unemployment insurance application help

Career counseling

Nevada JobConnect provides career counseling services to job seekers looking to explore different career paths or develop their existing skills to advance their careers. They have a team of workforce professionals who are knowledgeable about the local labor market, and can offer guidance and support to help individuals achieve their career goals.

Job search help

Nevada JobConnect provides assistance to help unemployment claimants meet their job search requirements. The JobConnect offices offer self-guided employment searches and provide referrals to available job openings. The organization also maintains a directory of local businesses that are hiring.

Labor market information

Nevada JobConnect utilizes labor market information to assist job seekers in making informed decisions about their career paths. By analyzing data on current and projected job market trends, as well as information on wages and skills requirements, Nevada JobConnect can help job seekers identify high-demand industries and occupations that match their skills and interests. This information can also be used to help job seekers understand the education and employment training needed for certain careers and identify potential employers.

Phone and computer access

Nevada JobConnect provides job seekers with access to phones and computers to help them with their job search. These resources can be used to search for job listings, update resumes, and fill out job applications online. The computers provided by Nevada JobConnect are equipped with software and tools that can help job seekers in their search for employment, such as word processing software for resume and cover letter writing, and access to the Nevada Career Information System (NCIS) for information on career planning and decision-making. Phones and computers can also be used to apply for unemployment benefits and file weekly claims.

Resume and cover letter assistance

Nevada JobConnect helps job seekers prepare and improve their resumes and cover letters. Staff members are available to review and provide feedback on your resume and cover letter. They can also guide your writing for specific job postings and industries, increasing the likelihood of your success in finding employment.

Training Workshops

Nevada JobConnect provides job training workshops to help job seekers develop skills and knowledge that are in high demand by employers. The workshops cover a range of topics, such as resume writing, interviewing skills, and job search strategies. Participants can also attend workshops on specific industries, such as healthcare, information technology, or hospitality. These workshops are designed to help job seekers gain a competitive edge in the job market and increase their chances of finding employment.

Unemployment insurance application help

Nevada JobConnect assists job seekers who are currently receiving or have recently received Nevada unemployment insurance benefits. The program provides guidance and resources to help job seekers navigate the unemployment insurance system, understand their UI benefits, and file an unemployment claim. The staff at Nevada JobConnect can also help a claimant understand their eligibility for various types of benefits and services, including training programs and job placement assistance. Additionally, they can assist job seekers with appealing a denied claim and resolving any issues or concerns related to their unemployment insurance benefits.