Georgia Unemployment Contact Information

Georgia Unemployment Phone Numbers

Interactive Voice Response (IVR) Telephone Number: 1-866-598-4164

Use the GDOL Interactive Voice Response System to find GDOL Career Centers, file a weekly claim, set a PIN for unemployment insurance, get information about a job listed on Job TV, or inquire about weekly unemployment payments.

Phone numbers related to Georgia unemployment insurance:

Georgia Unemployment Phone Numbers

When calling the Georgia unemployment phone number: 877-709-8185

• For Benefit Claim Information, say “Claim Status”
• For Electronic Wage Reporting, say “Quarterly Tax and Wage Report”
• For Interstate Claims, say “Interstate Claims”
• For Employer Tax Rate, say “Employer Tax Rate”
• For Appeals to the Board of Review, say “Board of Review”
• For Employer Tax Reports, say “Quarterly Tax and Wage Report”
• For Employer Filed (Partial) Claims, say “Submit Employer Filed Claims”
• For Applying for Unemployment Insurance, say “File a Claim”
• For Appeals to the Appeals Tribunal, say “Appeals”

Be prepared for long wait times as many people attempt to call. Be patient and you will get through someone who can assist you. Try to be polite to the staffers as they are overworked and are doing everything they can do to help all the people who are contacting them.

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Georgia Career Centers

There are many Georgia Career Centers set up under the Workforce Investment Act (WIA) which offer training, education and employment-related workforce services for job seekers and employers in Georgia.

Below are the office locations for major towns in Georgia:

Information to have when contacting the Georgia unemployment office

When contacting the Georgia unemployment office, it helps to have your documents and personal information ready. Gathering these items beforehand is the fastest way to get issues resolved over the phone.

Here’s a list of what you should have on hand:

Social Security Number: Your claim cannot be filed without a valid Social Security number, so make sure you have it ready.

Government-Issued Photo ID: You’ll need a valid government ID, like a driver’s license or passport.

PIN: This is the Personal Identification Number you created when filing your first claim. Never give out your PIN to anyone, not even a family member.

Separation Notice: If you have an employer-issued separation notice or letter, it’s helpful to have it available when filing your claim.

Employment History: Be prepared to provide the names, addresses, and dates of employment for all your employers in the last 18 months.

Alien Number: If you’re a non-citizen, you’ll need your alien number and its expiration date.

Federal Employment Documents: For those who worked in federal employment within the last two years, have your SF-50 or SF-8 form and pay stubs ready.

Military Documents: Former military personnel should have their most recent DD-214, military leave statement, or W-2 form.

Banking Information: To receive your benefits through direct deposit, make sure you have your personal banking account and routing number available.

Tax Documents: If you’re applying for Disaster Unemployment Assistance (DUA) and you’re self-employed or a farmer, you’ll need a copy of your most recently filed income tax return or quarterly estimated income tax payment record(s).

Having your documents and personal information ready before calling the Georgia Department of Labor helps streamline the process and saves time for both you and the GDOL representative. It also reduces the chance of needing to call back multiple times to provide additional information. Having everything ready also ensures that your Georgia unemployment application is accurate, which prevents a delay or denial of benefits caused by a mistake.

Services available at George Career Centers

The Georgia Department of Labor (GDOL) is here to help you if you’ve lost your job, are looking for your first job, want to change careers, or are aiming to advance in your current career. The department provides a wide range of employment services through its network of Georgia Career Centers across the state. Let’s take a closer look at the services they offer to help you in your job search.

Online Services

GDOL offers many online services to make things easier for you. You can file a weekly claim, check your benefit payment status, find job openings, and even apply for work permits through their online portal.

Job Openings

The career centers provide access to job openings not only in Georgia but also in the Southeast and the entire nation. This gives you a broader scope of opportunities to find the perfect job for you.

Self-Service Resources

You can use books, videos, pamphlets, phones, copiers, and fax machines at the career centers. These resources can help you gather information and stay organized during your job search.

Computers and Internet Access

The career centers are equipped with computers that have internet access and job search software. With these tools, you can search for jobs, create your resume, and learn new skills. You can use the Georgia unemployment calculator to estimate your weekly benefit amount, and apply for a UI benefit extension.

Job Search Assistance

GDOL staff members are ready to help you find job opportunities that match your skills and interests. They can also refer you to available job openings that suit your needs. If you are eligible for Georgia unemployment, you must look for three jobs each week to meet the work search requirements.

Labor Market Information

You can explore various career options using the labor market information available at the career centers. This includes information on high-demand industries, average salaries, popular jobs, and more.

Resume Development Assistance

The staff at the career centers can help you create a professional resume that showcases your skills and experiences.

Employment Counseling

GDOL offers career counseling to help you make informed decisions about your career path and job search strategies.

Workshops

You can attend workshops on various employment-related topics, such as effective job searching, interviewing techniques, resume development, coping with job loss, and financial management.

Training and Education Resources

The career centers can connect you with job training programs, educational resources, and financial aid options to help you acquire new skills or improve your current ones.

Specialized Assistance

GDOL provides tailored assistance for veterans, migrant and seasonal farmworkers, and other eligible individuals to ensure they receive the support they need.

Assistance for Ex-Offenders

Ex-offenders can receive help with finding jobs, including federal bonding support.

Job Development

GDOL works closely with employers to create job opportunities for job seekers.

Job Clubs

Joining a job club can help you network with other job seekers and share job search strategies.

Referral to Partner and Community Service Providers

Georgia Career Centers can refer you to other partner and community organizations that provide additional support services.

Job Expos

GDOL organizes job expos where you can meet employers with job openings and apply for positions directly.

Jobs TV

You can watch Jobs TV on public television to stay informed about the latest job opportunities.

Youth Initiatives

GDOL offers special programs for high school students, like GeorgiaBEST and Jobs for Georgia Graduates, to help them prepare for the workforce.

By taking advantage of these services at GDOL Career Centers, you can increase your chances of finding the right job for you.