Alabama Unemployment Contact Information

Calling the Alabama unemployment office can be an effective way to get the information you need and ensure a smooth process for receiving benefits.

Alabama Unemployment Phone Numbers

Information to have when contacting the Alabama unemployment office

To save time when calling the Alabama Department of Labor, you should have the following information on hand.

• Social Security Number: Your Social Security number is required to verify your identity and eligibility for benefits.
• Driver’s License or Alabama ID: Your driver’s license or Alabama identification number is used to confirm your identity and residency.
• Alien Registration Card: If you are not a US citizen, you will need to provide your Alien Registration Card to confirm your legal status.
• Employment History: A list of your last two employers’ names, addresses, telephone numbers, and dates of employment will be needed to verify your work history and eligibility for benefits.
• Federal Civilian Employment, Military Service, or Out-of-State Work: Information and related documents for any federal civilian employment, military service, or work performed in another state in the past 18 months will be required to confirm your employment history.
• Bank Account Information: You can choose to have your unemployment payments deposited directly into your bank account by providing your bank routing number and checking or savings account number.
• PIN: A Personal Identification Number (PIN) will be assigned to you and used to access your unemployment account.

Providing accurate and complete information is essential for receiving unemployment benefits in Alabama. Your eligibility for benefits will be determined based on the information you provide, and any errors or omissions could result in delays or denial of benefits.

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The Alabama Department of Labor operates over 40 Career Centers throughout the state of Alabama. These comprehensive career centers offer a variety of services to help job seekers find employment.

Alabama Unemployment Career Center Locations

The following services are available at Alabama Career Centers:

Career Counseling: Career counseling provides guidance and support to individuals looking to explore different career paths and make informed decisions about their future.

Resume Assistance: The Department of Labor offers assistance with creating and updating resumes to help job seekers stand out in a competitive job market.

Direct Job Placement: The department has a job placement program that connects job seekers with local employers who are looking to hire.

Classroom and On-The-Job Training: Classroom and job training programs are available to help individuals gain new skills and improve existing ones to make them more employable.

Career Center Resource Room: At the Career Center Resource Room, job seekers can access a variety of resources to assist them in their job search.

These resources include computer workstations that allow for online job searching, application completion, and resume updates, as well as access to copiers, fax machines, and email services. If you don’t have internet at home, this is a great way to calculate your unemployment compensation, file your weekly claim, and report your work search activities.

Additionally, the center offers tutorials for keyboarding, computer skills, career exploration, and basic skills remediation to help job seekers build their skills and knowledge for the job market. The goal of each job center is to provide job seekers with the tools needed to be successful in their job search.

Information about Labor Markets: The Department of Labor provides information about the labor market, including job opportunities, job growth, and trends in local and national industries.

Unemployment Compensation Information: The Department of Labor provides information about unemployment compensation, including how to apply for Alabama unemployment benefits, eligibility requirements, and how to file an appeal if benefits are denied.

These employment services can help you find employment opportunities that align with your skills, interests, and goals.

AlabamaWorks!

You can also search for work using the AlabamaWorks! website.

AlabamaWorks! connects job seekers with employers and provides resources to support economic growth in Alabama. It is a collaboration between state agencies, educational institutions, and employers to create a comprehensive and integrated workforce development system.

AlabamaWorks! offers a range of services, including job training programs, job placement assistance, career counseling, and labor market information. The initiative strives to improve the overall competitiveness of Alabama’s workforce.

If you have received an overpayment, write your Social Security Number (SSN) on your check or money order and mail it to –

Alabama Department of Labor
Benefit Payment Control Section,
Room 3675 649
Monroe Street Montgomery,
Alabama 36131
Phone: (334) 956-4000

If you were denied Alabama unemployment benefits, you can file an appeal. These requests must be filed within 15 calendar days of the mailing date of the original decision or within 7 calendar days if the decision was handed to you in-person. If the last day to file falls on a weekend or a state holiday, the deadline to file an appeal will be the next working day after the weekend or holiday.
Appeal requests can be made by writing to:

Alabama Department of Labor
Hearing and Appeals Division,
Room 4677 649
Monroe Street Montgomery,
Alabama 36131
FAX: (334) 242-2084