Unemployment Telephone Automated Services:
Sundays 24 hours
Monday-Friday 5:00 AM — 4:30 PM
The following services are available on our Interactive Voice Response (IVR) system. You can access them by calling toll free 1-800-983-2300.
- Date last payment issued
- General information on Unemployment Insurance
- Locations of the Vermont Resource Centers
- Amount of gross unemployment paid for prior year (1099G)
- Enroll in direct deposit
- File a weekly claim (this service is only available to claimants with a return to work date of 10 weeks or less on ? le with the department or to those with an approved waiver).
Claims Center Core Hours:
Monday – Thursday 8:30 AM — 4:00 PM
Friday 9:00 AM — 4:00 PM
Customer Service Representatives are available to assist you with your unemployment needs.
- To ? le a New or Re-Open a Claim, call toll-free 1-877-214-3330
- For Claimant Assistance, call toll-free 1-877-214-3332
TTY/TDD Services:
Monday – Thursday 8:30 AM — 4:00 PM
Friday 9:00 AM — 4:00 PM.
All services related to your unemployment needs can be accessed through TTY/TDD Service. Call toll-free 1-800-650-4152.
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