Wyoming Unemployment Phone Numbers

While most information about Wyoming unemployment benefits can be found online, there are times when it’s necessary to speak to a live person about your unemployment benefits. In these cases, you can get in touch by calling the following one of the Wyoming unemployment phone numbers.

Phone Numbers for Wyoming Unemployment Departments

Wyoming UI Benefit Phone Representatives

Contact the Wyoming Department of Workforce Services by choosing the best phone number for your issue. Representatives are available from 8 a.m. until 4 p.m. on Monday, Tuesday, Thursday, and Friday. On Wednesdays, you can call from 8 a.m. until noon.

Unemployment Insurance Claim Center: (307) 473-3789

The Unemployment Insurance Claim Center is responsible for helping workers file their initial unemployment application and weekly continued claims. You can file this information 24 hours per day using the automated system.

Unemployment Tax Division: (307) 235-3217

The Unemployment Tax Division is responsible for collecting unemployment taxes from employers. Wyoming businesses with questions about their tax liabilities will need to call the number above for assistance.

Benefit Payment Control: (307) 235-3236

Benefit Payment Control is responsible for monitoring claims to ensure the accurate payment of benefits, as well as investigating cases of fraudulent activity. Claimants with questions about overpayments and audits will need to call the number above for help with their inquiries.

Wyoming Workforce Center Phone Number

Additionally, unemployment applicants may be interested in signing up for a job training program or scheduling an in-person visit with a Workforce Services representative. In these cases, you will need to call or visit your local Workforce Center office.

What Information Will I Need When I Call?

If you’re filing an initial claim for unemployment benefits, you’ll want to be sure you have:

• Driver’s license number
• Social Security Number
• 4 digit PIN
• Your most recent employer’s contact information (name, address, phone number)
• The date you stopped working
• Any companies you worked for outside of Wyoming in the past 18 months

If you’re following up on an unemployment claim, you’ll want to have the information above, as well as the four-digit PIN you created when filing your initial UI benefits claim.

How Do I Create/Change My PIN?

There are two ways to create a PIN. You can make one yourself by going to the WYUI website. Or, the agency can create one for you. If the agency creates one for you, and you wish to change it, you will need to call (307) 473-3789 and follow the interactive voice response.

If you forget or need to reset your pin, you will need to email [email protected].

When requesting a PIN reset, you will need to provide:

• Your name
• The last four digits of your Social Security Number
• Your phone number

You will later receive a call from someone at the Unemployment Insurance office to reset the PIN. Do not share your PIN with anyone to avoid Wyoming unemployment fraud and identity theft.