You may submit your weekly certification anytime during the calendar week following the week you are requesting benefits.
If you do not get your weekly certification filed within the one week filing time, you will need to call the Benefit Section at 605.626.2452 to file a certification and provide a reason why it was filed late.
Filing is available on the Internet or through the Interactive Voice Response (IVR) system using a touch-tone telephone or voice response.
Filing a Weekly Certification by Internet:
The Internet site allows you to use any computer with Internet Explorer 5.0 or newer to file your weekly certification. The website address is www.sd.uiclaims.com. A user ID and password will be required to access this website. Your user ID and password will also give you access to search for employment on the SDWORKS website. If you are filing through the Internet, you must receive confirmation that your certification has been accepted. If you log off prior to receiving that confirmation, your certification has NOT been filed. You will have to log in and resubmit your weekly certification and wait for confirmation.
Filing a Weekly Certification by Telephone:
The Interactive Voice Response (IVR) System allows you to speak your response or enter it with a touch-tone telephone to file your weekly certification. It is recommended that you call from a quiet location. The telephone number is: 605.626.3212. Be sure your telephone is set on “tone,” not “pulse.”
You will need a PIN (Personal Identification Number) when using the telephone system. You will establish this PIN when you file your first weekly certification. Your PIN is a four-digit number you have chosen. You may use any combination except 0000. Please have a number in mind when you make your first certification by telephone.
If you are filing through the IVR, wait until you hear that your certification has been recorded. If you do not hear that confirmation, your certification has NOT been filed. You will have to call in and resubmit your weekly certification and wait for the statement that the information was recorded.
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