West Virginia Unemployment Contact Information

West Virginia Unemployment Phone Numbers

WV Unemployment Support: Call 1-800-252-JOBS (5627)

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Workforce West Virginia only has one main phone number to help with UI claims: 800-252-JOBS (5627). The support line is available on weekdays (Mon-Fri).

Previously, you could apply for WV unemployment by phone and file weekly claims over the phone, but Workforce WV has since removed those phone numbers.

Call 1-800-252-5627 for help with filing an initial claim, submitting your weekly certifications, reporting errors on your claim, or if you have general questions about the West Virginia unemployment program.

Report UI fraud by phone

You can report West Virginia unemployment fraud by phone, call the toll-free UI Fraud Hotline at 800-252-5627 option 5

Board of Review phone number

If you have filed an appeal and it was escalated to the Board of Review, you can call the Board in the following ways:

Phone: 304-558-2636
Fax: 304-558-1363

Information to have on hand before you call

Your address: Please provide your home address and your mailing address, if they are different, to ensure all correspondence reaches you promptly and accurately.

Your telephone number and email address: Your telephone number and a valid email address are necessary for communications regarding your claim. It’s important to stay updated on the progress and any potential issues that may arise.

Your bank information: For direct deposit of your benefits, your bank’s name, account number, and routing number are required. Make sure this information is accurate to avoid any payment delays.

For federal workers: If you have worked for the federal government within the past 18 months, have your Standard Form 8 or Standard Form 50 on hand in case there are any questions about your previous employment.

For military Veterans: If you were on active duty in the U.S. military during the past 18 months, you may need your DD Form 214 on hand if there are any questions.

For non-U.S. citizens: If you are not a United States citizen, you will need to provide your Alien Registration number to verify your immigration status.

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Workforce West Virginia Job Centers

Workforce West Virginia job centers provide a variety of valuable resources and services to help job seekers find employment and further their career skills.

You can visit your local Workforce WV job center if you need help applying for WV unemployment insurance, submitting your weekly certification, and getting with searching for work or improving your career.

In addition to receiving help with your WV unemployment claim, you can take advantage of several services and programs to help you find a job. These activities will also help you meet your work search requirements for maintaining your WV unemployment eligibility.

Job Search Assistance: This includes access to job listings, career fairs, and resources to help in job search efforts.

Career Counseling: Guidance is available to individuals seeking advice on career paths, including information about in-demand industries and occupations.

Resume and Interview Preparation: Workshops and one-on-one assistance to help individuals prepare their resumes and practice interview skills.

Skills Assessment: Evaluation of an individual’s skills, abilities, and career interests to help them decide on a career path or find suitable job opportunities.

Training and Education Programs: Information and access to job training programs, apprenticeships, and education opportunities to help improve job skills.

Veteran Services: Special assistance and resources for veterans transitioning to civilian careers.