At times you just have to talk to a live person to get answers to your questions. TennCare’s main line phone number is 844-224-5818.
You can email, the Tennessee Department of Labor and Workforce Development at [email protected].
If you are calling long distance to Nashville from Tennessee or from out-of-state then you can call (615) 253-8920 (Nashville area).
To file a claim through the Claims Center, please click here to find the phone number for your county.
If you live in Tennessee but worked in another state, you will file your claim for unemployment insurance against the state where your wages were reported. Some states, like Tennessee, take unemployment claims by telephone or over the Internet, from out of state residents. See the list for states that file unemployment claims by telephone or by Internet. If you worked in a state not listed, please contact your nearest Labor and Workforce Development Benefit Office to file your claim. For a Directory of Benefit Offices, choose Benefit Offices under the Claimant Services menu.
Weekly Certification
Claimant is liable for certifying his/her eligibility on a weekly basis as long as he/she is unemployed. If you do not certify, you will not be paid if your claim is approved later. If you are unable to access the TIPS line to certify, you should contact the office where you filed your claim as soon as possible.
TIPS Phone Numbers:
- Nashville: 615-253-8920
- Other Tennessee Areas: 1-800-689-9799
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