Connecticut Unemployment Contact Information

Connecticut Unemployment Phone Numbers

You can take care of most Connecticut unemployment insurance matters online using the ReEmployCT online portal. However, if you ever need assistance from a live representative, you can reach out to the consumer contact center by phone for help.

Consumer Contact Center

• (203) 941-6868
• (860) 967-0493
• (800) 956-3294
• TTY – 711 or (800) 842-9710

Customer service agents are available to help Monday through Friday, 7:30 a.m. to 4:30 p.m.

The Connecticut Department of Labor’s unemployment consumer contact center is a valuable resource for people facing unemployment-related challenges. Staffed with knowledgeable professionals, the center can assist with a wide range of issues. They provide guidance on filing unemployment a weekly claim, navigating the application process, and addressing any discrepancies or delays. Additionally, they offer support with understanding eligibility requirements, resolving benefit payment concerns, and answering general inquiries about unemployment insurance. 

Appeals/Referees Hearings

(860) 566-3045

Connecticut’s appeals/referee’s hearings phone line serves as a crucial avenue for those seeking a resolution to unemployment benefit disputes. This dedicated phone line allows you to schedule hearings with appeals division referees to present your case and provide evidence in support of your claims. 

The line is designed to address a variety of appeals issues. By leveraging this resource, you can receive fair and impartial hearings, have your concerns heard, ask questions about Connecticut employment law, and potentially overturn unfavorable determinations.

Reporting of Fraud

(860) 263-6325

The CT DOL  reporting of fraud hotline is a resource for people who suspect they have fallen victim to unemployment fraud. By contacting this hotline, you can report any suspicious activity related to Connecticut unemployment benefits, such as identity theft, fraudulent claims filed under your name, or unauthorized use of your personal information. The hotline assists in investigating and addressing these cases promptly, protecting you from potential financial and legal repercussions. 

What information will I need when I call? 

When calling the Connecticut consumer contact center about unemployment benefits, it is helpful for claimants to have the following information ready:

1. Your Social Security number: This is a unique identification number assigned to you by the government.
2. Your claimant ID or confirmation number: This is a reference number provided to you when you filed your unemployment claim.
3. Personal identification details: Be prepared to provide your full name, date of birth, and contact information.
4. Employment history: It may be necessary to provide information about your previous employers, such as their names, addresses, and employment dates.
5. Documentation: If you have any documents related to your unemployment claim, such as your decision letter, Notice of Hearing letter, etc.

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Connecticut Job Center Locations

American Job Centers in Connecticut are valuable resources for job seekers who are receiving unemployment compensation. Each local center offers a wide range of services to assist you in your job search and career development. Job seekers can access various resources and tools to enhance their employability, such as job listings, resume writing assistance, interview preparation, and skills assessment.

American Job Centers also provide workshops and training programs to help you acquire new skills or upgrade your existing ones. Additionally, these centers offer personalized career counseling and guidance, helping job seekers explore different career pathways and make informed decisions.

Connecticut American Job Centers Services

• Career counseling
• Interview preparation
• Job listings
• Resume writing assistance
• Skills assessments
• Workshops and training

Career counseling

Trained career counselors at the American Job Centers in Connecticut offer personalized assessments, helping you identify your skills, interests, and goals. They provide valuable resources and information about in-demand industries, career opportunities, and training programs. They can assist in developing effective job search strategies, enhancing your resume, improving interview skills, and exploring networking opportunities.

Interview preparation

American Job Centers in Connecticut provide invaluable interview preparation services to job seekers, equipping them with the skills and confidence needed to excel in job interviews.

These centers offer personalized guidance, coaching, and resources to help people navigate the interview process successfully. Trained professionals assist in honing interview techniques, improving communication skills, and developing effective strategies for answering common interview questions. They provide mock interviews, allowing you to practice and receive constructive feedback to enhance your performance. Additionally, the centers offer tips on professional appearance, body language, and appropriate etiquette during interviews.

Job listings

American Job Centers in Connecticut provide a comprehensive range of job listings, offering a valuable resource for individuals seeking employment opportunities. These centers curate and maintain an extensive database of job openings across various industries and sectors. Job seekers can access up-to-date listings that include both full-time and part-time positions, as well as temporary and contract opportunities.

The job listings feature a diverse array of roles, from entry-level positions to advanced career opportunities. American Job Centers also help with narrowing down search criteria, refining job preferences, and connecting unemployed workers with potential employers.

Resume writing assistance

Job seekers can access resume writing assistance from their local American Job Center, helping them craft effective resumes that stand out to potential employers.

Career experts offer personalized guidance and expertise, working closely with you to create a professional resume that highlights your skills, qualifications, and experiences. They provide insights on formatting, structure, and content, ensuring that resumes are tailored to specific industries and job positions.

The resume writing assistance includes help with keywords, optimizing resumes for applicant tracking systems, and showcasing relevant achievements and accomplishments. Additionally, American Job Centers offer workshops and resources on resume writing best practices, enabling individuals to continuously improve their resume-writing skills.

Skills assessments

The career experts at the Connecticut American Job Centers offer valuable skills assessments to help employees identify and evaluate their strengths, abilities, and areas for development. These assessments are designed to provide a comprehensive understanding of your skillset, allowing you to make informed decisions regarding career paths and job opportunities.

Job seekers will go through various assessments, which may include aptitude tests, interest inventories, and personality assessments. The results help you gain clarity on your talents, interests, and areas where you can further develop your skills. The skills assessments also help career counselors in providing personalized career guidance, recommending training programs, and matching individuals with suitable job opportunities.

Workshops and training

There are a wide range of workshops and training programs available at American Job Centers that are designed to enhance job seekers’ skills, knowledge, and employability. These workshops are on a variety of topics, including resume writing, interview techniques, job search strategies, and networking skills. They also provide training programs focused on specific industries or occupations, equipping individuals with in-demand skills and certifications.

These workshops and training sessions are facilitated by experienced professionals who provide valuable insights, practical tips, and hands-on exercises to help participants develop their abilities and confidence. Whether you’re looking to enter a new field, upgrade your skills, or reenter the workforce, the workshops and training offered by American Job Centers provide valuable resources to support your professional growth and increase your chances of finding meaningful employment.